Remember your ID and
latest 3 months’ payslips
or bank statements
Don’t want to complete any forms?
SMS your Firstname *Surname
*RSA ID *Gross monthly income
How do I manage my account?
*120*27587# (Std. rates apply)
The following can be done on the USSD string:
Application status checks
Credit Limit Increase
Application Status checks and balance enquiries can be done on POS.
Telephone Interactive Voice Response (IVR)
Certain functions can be done via the telephone self-service IVR menu. Customers can call the respective customer service number ( 0860 900 200) , select the Account Card option, and follow the prompts to request a mini statement, listen to a balance, available credit, or total instalment due.
How do I pay my account?
Pay at any Shoe City, Ackermans, Refinery, Tekkie Town or Dunns store.
Via your mobile banking app or internet banking
We are an approved beneficiary with all banking institutions. Search for Tenacity Financial Services from the list of pre-approved beneficiaries and use your 16 digit store card number as reference:
Account Name: Tenacity Financial Services
Account number: 070336342
Branch number: 051001
Reference number: Your 16 digit store card number
Pay by debit order – email us on email@example.com and we will send you the necessary forms to
Do an instant secure EFT via OZOW (SA only) CLICK HERE
EFT at a bank branch or enabled ATM or a cash payment at a cash-accepting ATM